DaVinci

DaVinci

• outgoing
• incoming
• bus tour operators
• ship tours and cruises
• package tour operators
• charter and scheduled flights
• individual tour operators
• incentive and group tours

Very short response times and top data security make the system unique. A client server architecture generates high availability and constant data integrity and thus guarantees a reliable performance. You can compose your own system by choosing from different modules according to your individual requirements and your budget.
 

Genesis – the booking mask
Genesis is DaVincis´s booking mask. Its basic functions correspond to the Thoma standard. Thus your staff will soon become familiar with Genesis, which will shorten their training period considerably. Moreover, Genesis now offers additional input possibilities and functions. It is the mask you choose to book services in DaVinci and to deal with bookings. You can use Genesis in your own company, in branch offices or in external agencies. Whether by analogue or digital connection, by internet or intranet, Genesis is your own small reservation system. It offers numerous additional functions, e.g. package or service search including vacancy and price calculation, a graphic booking function for cabins on board ship, bus or plane seating etc.
 
 

GenVas – the booking server
Genesis booking inquiries are not sent directly to the data base. Via a genuine three step architecture they are sent first to the central booking server GenVas, which processes the inquiry and sends its answer back to Genesis. The advantages are short response times, absolute transaction security and a scalable system. GenVas is not only able to process inquiries by Genesis but also by other reservation systems such as START and DCS and – via XLM-format - even internet inquiries. As the system is scalable (e.g. it starts several booking servers at the same time) and  equalizes burdens automatically you will have short response times even if many requests are made at the same time. The optional fourth level, the cache level between the booking servers and the data base, makes response times even shorter.
 
 

Modern SQL data bases, modern report tools
SQL data bases are standard in the professional IT environment. These data bases provide total transparence and independance from hardware. We support the most common SQL data bases such as Microsoft SQL Server, Oracle and the Sybase SQL server. For small solutions we offer our Microsoft MSDE Server free of charge. These data bases gurantee 
utmost data security, quick responses and permanent availability. They have extensive security concepts, so that your data is stored safely. Modern report tools offer the possibility of adapting documents, lists and statistics to your requiremnets via a document generator (Crystal Report).
 
 

Multilingual system and foreign currencies
DaVinci is a multilingual system, i.e. you can predefine all descriptions not only in the national language but also in any number of foreign languages. Depending on the language chosen by the client or the travel agency the description will be chosen and displayed or printed in the required language. Amounts can be predefined in various currencies. DaVinci processes the translation to the national currency, the booking in foreign currencies and currency gains and losses in a transparent and perfect way.
 
 

Software in C++, HTML and.NET – the perfect programming languages for our products
In the field of modern professional software numerous software companies develop products in “C” or “C++”. Microsoft Office Package and Windows are themselves developed in these programming languages. For this reason we have decided to develop our software in “C++” and to use the latest products. We use modern developing tools for our internet applications as well,  thus offering you professional solutions with best performance. As we use standard tools our system is also open for any kind of  further development and individual adaptation.
 
 

Online help
DaVinci offers extensive online help. Links to relevant chapters providing you with the requested information are almost always available. Moreover you can make use of the context sensistive help (question mark function) in order to ask for the sense and purpose of a field.
 
 

Optimal processes and transparence from purchasing to invoicing
DaVinci was developed together with tourism experts.  We attached importance to optimizing the working processes of an operator and to displaying them in a transparent way. Whether acquisition, contract design, purchase of services or the final calculation and production, DaVinci offers optimum support. As for sale, different sale channels are at your disposal, all of which are supported completely by DaVinci. When you book journeys many processes are fully automatic, which helps to reduce administration costs. The accountancy, various lists, analyses and statistics as well as a large address data base and a CRM make the system a perfect performance. Various additional modules such as modules for cruises or bus tour operators adapt DaVinci to different requirements.
 
 

Booking of services – introduction
In accordance with the TOMA standard, bookings in DaVinci are composed of different services. In the booking mask you choose each service (flight, hotel, insurances etc.) by means of a term (service code). Then you specify this service with the accomodation code (variation code), e.g. the kind of room for the service item “hotel”. The service and the variation code as well as the date of booking are required when you book a service. All data relative to the service are predefined in the master data. For some services additional data can be entered easily such as for example numbers of cabins for cruises or seat numbers and stops for getting on and off  for bus tours.
 
 

Tree representaion, wizards
Services are defined with a tree representation similar to the Windows explorer. You do not merely find a long list of services but a structure based on groups, kinds of service etc. Thus the search and administration of services becomes easier and more intelligible. Moreover services are arranged in catalogues, which gives you control and enables you to divide master data definition between staff groups. Wizards make entries easier. You can call on their help almost everywhere. They will ask you for certain data and add other data automatically thus drawing up services, prices and allotments. Additional wizards check your entries permanently and give you hints and support.
 
 

Packages
A package is a combination  of several sevices. There are required  services (which must be used), optional required services (where the user chooses between several services, e.g. several flights) and optional services (which can be chosen). Moreover you determine the order of the services. A service sold in a package can have a price different from the one it has when sold as a separate service. You can also fix a total price for the package only without taking into account the price of the individual services. You define whether a service can be sold in a package only or also as a separate service. In an allocation matrix you can predefine packages in such a way that the user does not have to choose any more between various seperate services such as accomodation types, classes and such like. This is of advantage if you  want to sell packages in the internet.
 
 

Booking code – service components are joined
A booking code describes a booking service such as for example a hotel. The booking code  combines the different types of rooms with their respective allotments, it predefines purchase and sales prices, defines descriptions etc. The great advantage of this object-focused system is that you can use an allotment in different booking codes without having to split it. It is also possible to book one and the same allotment (for example a room) as a double or  a single room without entering it twice. Moreover data for the backoffice such as e.g.accounts and cost centers are predefined in a booking code.You can predefine travel dates thus defining certain days of arrival and departure.
 
 

Code pattern and code chart
In the code pattern you define  the code structure of  your accomodation codes (variation codes) with reference to the individual types of service. The code chart is based on this. The code pattern allows DaVinci to check if your entries are plausible. The code chart specifies the individual accomodation codes (variation codes), for example the type of room (like DR for double room) or the type of board (like FB for full board). Such a code splits a service, in this case a hotel service, into several individual services, such as single and double room. Moreover different allotments and prices can be referred to. You can draw up these codes freely. Definitions are valid for a complete catalogue in order to guarantee homogeneous booking.  In START the codes are used in the fields “accomodation” and “occupancy”.
 
 

Purchase prices
It is possible to predefine the purchase prices of the services. These purchase prices reflect the contract with the service supplier.  Purchase prices can be predefined in foreign currencies which in their turn are defined in a currency table by their exchange rates. There are two kinds of purchase prices: purchase prices of guaranteed services (like a charter flight) or free sale services (for example a hotel). Purchase prices can also be subject to destinatons so that the typical incoming requirements can be integrated as well. Later this information is used for calculations and for payments to service suppliers.
 
 

Contracts
We have designed special input forms in order to have a quicker and better display of the contracts with the service suppliers. These forms are based on the internet HTML technology. As far as charter services (flights) are concerned you define for example rotations, operating days, the planes per operating day, the feeder flights available, report and release times, classes and capacities, extra charges and discounts, fares and terms of payment. As for hotel services you define for example the hotel description, appointments, images, seasons, room types, report and release days, prices in different seasons, extra charges and discounts as well as allotments.
 
 

Contracts online
Contracts with service suppliers can also be entered via internet. Entries are of course subject to password protection and encrypted information transfer. This function allows agencies or purchasers to enter contracts directly and on the spot. Having checked the entered data you release the contract and you can start the calculation at once. The entry time is as short as possible, which reduces your staff´s working load and increases productivity.
 
 

Calculation
DaVinci offers three types of calculation. First there is a simple and flexible service calculation which calculates the selling prices on the basis of defined contracts and purchase prices. Via calculation patterns, which you can define freely, DaVinci also offers an extensive package and destination calculation. Thus many different services are joined together and the result of the calculation is automatically just one package price. Moreover DaVinci offers an intelligent interface with the calculation programm Excel. Via this interface purchase prices and contracts are exported to Excel. Now Excel calculates and transfers the calculated selling price to DaVinci.The interface with Excel is designed in such a way that the user does not have to start Excel. Excel is integrated into DaVinci via the OLE interface.
 
 

Selling prices
DaVinci offers a highly flexible price system. Selling prices are grouped in seasons. Within one season the different prices, e.g. prices of double and single rooms (or corresponding extra charges), are defined. For each participant or number of services (e.g. number of rooms) each price can be defined with a commission mark, a tax, accounts and types of revenue and costs. You can set up the price system according to your requirements. Whether you define the double room and the single room as separate prices or use extra charges for single rooms DaVinci adapts itself. Of course you can also define selling prices in different currencies. You set up rules for discouts and extra charges. In these rules you define in what case discounts and extra charges should be applied, e.g. a rule for children or a rule for certain days of departure. It is also possible to integrate for instance the rule 14=10. The set of rules can also control individual selling prices such as one transfer price for up to 4 persons and another for more than 4 persons. You can also limit discounts to certain booking and departure periods. The discount or the extra charge can be a  fixed amount or a percentage. It is also possible to change the  commission structure.
 
 

Subprices
DaVinci supports the set up of subprice tables. In a price table you find  all prices of a service. In a subprice table you enter different selling prices for certain agencies or chains. Of course you can also have subprice tables for purchase prices. Subprices can be subject to certain agency characteristics, booking and departure periods, currencies or to the sales market. You can also define different sales and/or purchase prices for different currencies or markets. Moreover, you can link subprice tables to other services. If you book for example flight A subprice table 1 will be applied for the hotel, if you book flight B subprice table 2 will be applied for the same hotel.
 
 

Allotments
You enter independant allotments first, then you relate them to services (booking codes). Because of this object-focused system you can use hotel rooms for different services without having to split up rooms beforehand. Each allotment allows overbooking up to a certain limit and date, report and release days, also as  graded scales, are defined  and integrated. Booking half a double room or third/fourth parts of cabins and while doing so also taking into consideration the participants´sex is no problem.
 
 

Suballotments
An allotment can be devided into suballotments. Thus  a part of the allotment can be reserved for certain agencies, chains, services, markets or countries. It is also possible to allow a single room allotment to use the double room allotment up to a certain limit. Moreover you can define whether a suballotment is to use the main allotment or another suballotment when it is booked up, which means that you can manage your allotments intelligently and achieve optimum efficiency. Thus you have a perfect possibility of controlling sales.
 
 

Connection to other systems
DaVinci supports different connections to other systems for allotment inquiry and booking. For these services you do not enter allotments in DaVinci you only refer to the relevant system. If there is an inquiry about this service (e.g. for a certain hotel) the outside system (for example the hotel sytem) will check if the service is still available. If a booking is entered it will accordingly be generated in the other system. The agency booking your services in a reservation system (such as START) will not be aware of  this process. We have different connections to important systems. Because of the modular structure we can simply  add more connections via further cartridges.
 
 

Busses and planes, transfer and routes
For a journey you can define locations where the traveller can get on and off or change the bus or plane. For this DaVinci uses the term transfer. The route is based on the transfer and determines the geographic course. Under distribution you can allot certain busses and/or seats to the participants if you have not done so already in the reservation. You define which busses are used where, where passengers must change the bus etc. This also works for flight services so that you can guarantee participants fixed seats, which can be chosen and allotted directly in the reservation. This is possible not only by internet but also internally on a graphic plan.
 
 

Cruises and cabins
DaVinci´s cruises module, which has been developed together with leading cruise tour operators,  is the most flexible, current and fastest system in the market. A cabin plan describes a ship with all its decks and cabins. Thus each cabin and each bed can be booked graphically. Various vacancies such as the category vacancy for cabins and beds, the occupancy list or the seat overview offer you an overall view while you search for particular cabins. The administration of guaranteed categories (a certain category or better is guaranteed) is comfortable. An automatic optimization of vacancies is made online so that you do not have to block cabins for guarantees or set up virtual cabins. Via a Fidelio-Cruise interface the booking data are exported directly and transferred to the ship.
 
 

Club administration and miles
In DaVinci customer cards and club cards can be started and administered. Such customer cards can be free of charge or  subject to an annual fee, which is automatically calculated and administered in DaVinci. Discounts and other reductions can be included in customer cards and will be applied automatically when clients use their customer card for booking. It is also possible that clients collect miles with a customer card like the Lufthansa Miles And More. Miles are devided into status and bonus miles. In the services you define how many miles are credited to which type of card. The client can use these miles later.
 
 

Basic data and user guidelines
DaVinci defines different basic data in order to group clients, draw up statistics or simply to provide a work of reference. We predefine many basic data: all  postal/ZIP codes, airport codes, airlines and countries are already integrated in our software. Moreover you can define employees, markets, sales offices, cities and numerous statistic characteristics. Because of the user guidelines you can easily configurate DaVinci and adapt it to your requirements. More than 1000 different possibilities of configuration    make DaVinci so flexible, efficient and user-friendly.This great number of possibilities is of course devided into clearly organized groups and will be adapted when we implement DaVinci.
 
 

Booking in reservation systems
DaVinci can be connected to reservation systems via the TOMA and the XML interface. Bookings made at a terminal of a resevation system at a travel agency are transferred to DaVinci via the CRS central computer. DaVinci processes this booking and sends the answer back to the CRS and via the CRS to the travel agency. Internally the commission for this booking will be calculated and assigned to the agency which has made the booking so that without further action the commission payment can be sent out. Of course the type of collection    is taken into consideration, too. Thanks to this interface you can make your services available to all Start, Galileo, Sabre and DCS/Merlin users.
 
 

Agency bookings in the internet
DaVinci´s design allows direct connection to the internet. You only need an internet connection (call back or standard) and an internet server and the world of the internet is open to you. Thus you have access to the largest and most modern distribution channel available at present. DaVinci´s internet modules allow your agencies to search for  services and to book them via specially designed internet pages. These internet pages are adapted to the requirements of agencies and offer much more assistance than agencies were used to in the past. With its various types of search, package wizards, responses after occupancy check, booking history, credit card payment and a lot more, Da Vinci is a powerful tool. In contrast to classic CRS systems you are not charged with booking fees.
 
 

Final customer internet booking
Various final customer modules for the internet enable you immediately to give final customers the possibility of booking by themselves. We offer various modules for different types of operators and requirements so that even special services can be easily displayed and booked. The final customer can either use a basket in order to  form a package of services or he can choose a predefined package. Several methods of payment are at your disposal such as for example online credit card payment. You can also send confirmations and invoices automatically by e-mail or by post. If the client is only interested in certain services or catalogues, such inquiries are put into DaVinci´s internal queue system directly and can be dealt with there. We offer you not only individual solutions but also standard booking machines, which you can integrated into your web performance flexibly without losing your corporate identity.
 
 

Genesis – the booking mask
Genesis is DaVincis´s booking mask. Its basic functions correspond to the Thoma standard. Moreover, Genesis now offers additional input possibilities and functions. Genesis offers you not only mere booking functions but also flexible vacancies and possibilities of searching and booking. The service search enables you to search for certain services according to different criteria and to look at vacancies and prices directly. The choice of services supports you when you look for various types of accomodation and when you book packages. Category vacancy, the occupancy list and the seat overview are powerful tools for cruises. For buses and planes seating plans are available and specially for buses locations where to get on and off the bus. If you want to form a package, you start off  with searching for the hotel or the means of transport according to availability. Then you look for other requested services step by step. Genesis checks vacancies and calculates prices and  and finally suggests the possible packages along with their prices.
 
 

Addresses and bookings – search and select
Clients and bookings can be searched for and selected according to different criteria. Such criteria could be for instance address data, advertising codes, client attributes, booking characteristics, sales and/or travel history. The addresses thus obtained are the basis for futher action, e.g. serial letters, faxes or mails can be produced. DaVinci manages and maintains the client history independantly. Here all travel data which are available in the selection are stored: payments, letters, catalogue requests etc. Customer relationship management (CRM): More than ever good customer relations are essential for a company´s success nowadays. Whoever wants to sell something must be able to deal with customers and prospective customers in a professional way. Service is the crucial factor. In order to enable you to meet these requirements DaVinci offers special functions which support a professional customer relationship management. With such a CRM you can unite, manage and analyse among other things information from different types of communication such as conversation, telephone, telefax, e-mail, internet, post etc. Any activities  following are put into the internal queue automatically for further treatment.
 
 

Agency hierarchy, chains and associations
Nowadays many agencies are no longer individual contestants, they are oranized. DaVinci´s agency hierarchy displays such types of organizations in a tree representation, which is simple and flexible. Moreover the agency contracts of the differnet agencies are integrated. These contracts can be handed down to subordinate agencies so that for each chain only one basic contract must be integrated, which is then valid for all subordinate agencies. As there are various organizations and as an agency can be organized in more than one organization (e.g. an agency can be a TUI agency and at the same time member of a certain association) an  agency can be a member of more than one hierarchy. It is possible to change allocations at certain dates. DaVinci also supports kick back contracts and if necessary distributions to super-ordinate agencies.
 
 

Address administration – criteria for different types of addresses
DaVinci´s address administration contains all addresses such as client, agency, service supplier, company address etc. You attach one or more criteria to each address. A criterium defines the address type. DaVinci offers more than 15 different criteria. An address can for example have the criterium agency and the criterium service supplier at the same time. For each criterium you can enter the address and also specific attributes. For an agency such attributes could be for instance agency data and terms of commission.Thus DaVinci offers a highly efficient address administration which meets all requirements of a tour operator.
 
 

Booking history, client versions, safe documentation
Every change in a booking generates a new version of the booking. The old booking is preserved in DaVinci with all its information. You can look at a booking´s old version at any time and check the changes made in the current version. It works the same way for address data, such as client and agency data. Due to this and other mechanisms DaVinci´s documentation is safe. A document which was printed once can be reconstructed at any time.
 
 

Deadline control and queue
Every booking has various deadlines automatically. Moreover you can enter more deadlines. Each deadline can be referred to a person or to a group of persons. In order to make sure that deadlines are not forgotten they are entered in a queue which is displayed automatically to each employee when he starts DaVinci. But the queue can do much more. It is actually a job administration with references to bookings, services, addresses etc. Certain deadlines such as report days for allotments or optional dates do not require personnel because the system can deal with such a deadline by itself. A room occupancy list or a list of changes can be sent to a hotel for example.
 
 

Last minute and other specials
A special last minute and specials module supports the start and administration of such offers. DaVinci´s extensive functions and analyses help you to find services which will be appropriate last minute offers. This integrated system consisting of the management information system and the last minute tool are an optimum sales support. Even the last allotments available will be used in the best possible way.
 
 

Processing of requests and options
Even if you do not have sufficient allotments you can still process bookings. This type of booking is marked as a request booking. You can define how many request bookings  are possible for a service and till when you would like to accept them (deadline). The request processor administers such requests. You can automatically send  inquiries to the service supplier by mail, fax or post. The service supplier´s answer will be referred to the services, which will then change their status to “possible” or not “possible”. With an additional module it is also possible to use this function in the internet, which means that the service supplier receives an e-mail with an internet link and can change the status of the service himself directly. You can also have optional booking with corresponding deadlines and automatic expiry or booking. Options are administered independently by DaVinci.
 
 

Printing of registration, confirmation and/or invoice
DaVinci can generate all relevant documents for a journey. For each booking you can print a confirmation or invoice at once or later in a collective print, which can be started automatically at a preset time or manually. Thus it is possible to print all relevant documents of the day at night. Combined invoices allow you to combine credit notes and invoices in one document and to generate a substitute invoice. A collective invoice combines different documents for a client or agency in one single invoice.
 
 

Handling of payment
DaVinci has special functions which optimize and simplify the complete handling, control and management of payments. Bookkeeping accounts are automatically taken from the basic data, you do not have to enter the data manually. Payments are booked by choosing the type of payment and the amount. It could not be easier. A payment history informs you about the amounts paid in and out already.
 
 

Credit cards and electronic banking
Your bank can inform you about agency and client payment by means of a data medium (electronic statement of account). DaVinci reads in this medium, which means that you do not have to enter receipts of payments manually. The bank clearing module enables you to collect receivables and to pay payables by means of the direct debiting system. DaVinci generates a file  which is sent to the bank by data medium or by data telecommunication. DaVinci can process credit card payments online: as soon as the client has entered the credit card information you get a confirmation informing you whether the payment was performed or not.
 
 

Vouchers, tickets, transfer slips and travel itinerary
Apart from invoices and confirmations DaVinci can generate all necessary documents such as vouchers (like hotel, flight, car-rental, cruise vouchers), tickets for cabins and charter flights, a travel itinerary showing the chronological order and transfer slips to mention but a few examples. All these documents can be printed on blank paper or existing forms. You can number tickets with ticket numbers from a ticket stock so that you can be sure to have a correct document administration. You can  control this youself via DaVinci´s basic data. Again you can generate all documents in a collective print and it is even possible to do so automatically at night.
 
 

Automation
DaVinci´s scheduler supports many routines perfectly. In this scheduler you can plan routines and make the system carry them out  automatically. These routines can be subject to other actions so that certain actions initiate other actions. But routines can also be controlled by a timer so that they are carried out automatiacally at a preset time. Such automatic actions could be for example routines like sending a request, the generation of travel documents at night or the automatic treatment of optional bookings.
 
 

Follow-up calculation
The follow-up calculation allows you to control if your initial calculation was correct. You are given a comparison of the calculated and the actual costs. Not only the costs but also other calculations are checked for example if the load factor for charter flights meets the actual occupancy or if you have actually sold the calculated number of single rooms instead of double rooms. You realize where your calculation was not correct and what you can improve.
 
 

Settlement of service supplier accounts
The invoices of service suppliers can be checked and processed with regard to departure dates, bookings and services. Contracts and purchase prices entered are the basis for the settlement of service supplier accounts and will be checked with the purchase invoice. At the same time you can calculate the contribution margin per booking, per journey and per booking period. The calculated contribution margin can be compared with the actual contributaion margin. With the accounts and cost centers defined in the services and service suppliers the entry formulas for the financial accountancy are generated automatically.
 
 

Agency commission and accounting
DaVinci calculates agency commissions with commission graduations which can be valid for the complete system, for a chain or only for a certain agency. The commissions are entered subject to the type of product and other booking parameters. For each agency you can define if you (the operator) or the agency is responsible for the collection and you can even handle this differently for each booking. Depending on the type of collection the agency receives a net invoice or a commission credit note. If the operator is responsible of the collection the client gets an invoice stating the gross amount.
 
 

Great variety of lists and analyses
DaVinci offers a great variety of lists, each of which can be selected and classified according to different criteria. DaVincis´s integrated list generator allows you to adapt all lists to your individual requirements, which means that you do not have to do without the working methods you are used to or forms which perhaps exist already. The system adapts itself to you. All lists can be displayed on the screen or printed. It is also possible to store lists in different formats, to activate them directly in Excel or Word and to mail or to fax them.
 
 

Lists and analyses can be generated dynamically
Lists laid down in the program are not unchangeable, they can be changed or added dynamically: If you need new lists, we or you can generate them with the list generator. The list is integrated by adding a new item in DaVinci. You choose in which menue you want to have the list and you give the list a name. These dynamic lists mean that you can configurate DaVinci very freely. Any list required can be integrated into DaVinci. We supply a great variety of lists and analyses. The following lists and analyses represent only a small selection of our possiblities.
 
 

Lists of changes
You can print interim and final lists. If you print final lists DaVinci will remember which data are contained in the list. When you print the list the next time you can decide if you want to print all data or only the changes made with reference to the last print. Such changed data can be new, changed or cancelled bookings.
 
 

Booking lists and lists of participants
In the booking list you can classify and select bookings according to the date of departure, return and booking or according to client or booking numbers. It is also possible to select bookings with certain services. Additionally you can define if all bookings or only bookings with a certain status (e.g. request bookings, optional bookings or booking with outstanding payment) should be shown.  The lists of participants (and also the pax manifests) can be printed per journey or per service selected according to booking periods. You can freely choose the selection criteria. The tour guide, the crew, the bus driver etc. are shown separately.
 
 

Room lists
Room lists group the participants according to their type of room and their room number. You can change room allotments (for example half a double room) in this list, which is usually sent the hotel. You can allot roms to participants either while you are booking or later in a special dialogue but usually you only have to do so when you book half double rooms.
 
 

Cabin lists and cabin analyses
Cabin lists give information about cabins on the ship and show which participants occupy the cabins at what time. Cabin analyses analyse a ship or a route. If required this is done according to categories. These analyses supply important information about booking patterns and a ship´s occupancy rate and can be set up according to various criteria. You can display the cabin plan in a list (cabin list) or graphically so that you always have an overall view. An occupancy rate optimizer enables you to optimize cabin occupancy.
 
 

Seat lists, seating plan, timetable/schedule and flight seating
We have developed special lists for bus tour operators in order to simplify their administration considerably. The seating plan can be displayed in a list or graphically. If required it not only states the seating but also the participants and their respective boarding points for certain departure dates. You can set up the seating plan individually in accordance with the type of bus. The timetable and the boarding list define the bus route´s chronological order and state which persons get on and/or off the bus at which locations. Bus changing lists state which participants must get off the bus at which location and which bus they have to get on. Thus the bus driver or the tour guide has the possibilitiy to check if all participants are on board. You can also use the seating list for planes, which means that you can allot seats to participants directly when you are booking.
 
 

Vacancy list – a quick control of allotments
The vacancy list gives information about an allotment at a certain period of time. The list, which is subdivided into total number, occupancy and occupancy rate, contains all data of a certain allotment. The representation of the vacancy list depends on the type of service (flight, hotel etc.), e.g. flight vacancies not only state the flight there but also the return flight.
 
 

Flight lists
Flight lists show all information for a flight or an entire rotation. There are participant lists stating the passengers of the flights. The seating plan shows the plane´s seating and occupancy either in a list or graphically. The flight analysis clearly shows the flights load factors for the different classes.
 
 

Statistics and analyses
DaVinci provides a great number of statistics and analyses which are composed of travel booking data . You can either display them on the screen or print them. Moreover you can store the lists in various formats, you can mail or fax them. Like the lists, statistics and analyses can be defined freely and added to DaVinci dynamically. Whatever your requirements might be you can limit statistics and analyses accordingly by means of an inquiry, which gives you exactly the data you need for making your decisions. The statistics and analyses are designed for differnt groups. This means for example that DaVinci provides statistics for the product management and also MIS analyses for the management.
 
 

Different forms of statistics
DaVinci can present statistics and anylyses in different forms, e.g. in a table (text) or graphically. You can use different formats. For text analyses you can choose between

• table
• cross table
• drilldown analysis

For graphical analyses you can choose between:

• bar chart
• line chart
• area diagram
• pie chart
• wheel diagram
• 3D step
• 3D surface
• XY point
• net
• bubble
• rate
• user defined

 
 
Sales figures, revenue analyses
You can analyse all sales figures and revenues with reference to booking periods, clients, agencies, destinations, objects etc. These analyses can also state the profit margin so that it is easy to find out which services are profitable and which are not. You can compare these analyses with the figures of the previous year. The system calculates the deviations of the different product groups in per cent.
 
 

Access to lists at the destination
It is possible to have access to certain lists and analyses by internet. Thus you can offer your local agencies or the service suppliers the opportunity to look at lists or to print them. A hotel could for example access the room occupancies for a certain date. This function is subject to a password and the data transferred are encrypted. Every service supplier can of course only look at his own services.
 
 

Destination analyses and product analysis
The destination analyses represent the revenues, the calculated costs and the actual costs for the different destinations. This analysis can be limited to certain criteria such as time, destination, type of product, catalogue etc. As the calculation for certain regions or destinations is often identical (i.e. all hotels of a destination have the same or a similar calculation) the destination analysis is an important tool for the later follow-up calculation. Thus the management can easily compare the profitability of the diffent destinations. The product analyses are similar to the destination analyses but they refer to certain product categories thus giving you a quick survey of the profitablity of the different products.
 
 

Occupany statistics
Occupancy statistics are devided into:

• room occupancy
• flight load factor
• bus load factor
• ship load factor

The room statistic is a statistic about the occupancy of the rooms and the catagories of a hotel. The flight statistic represents the flight load factor for certain times, routes or rotations. The bus statistic clearly shows the bus load factor for certain times and destinations. The ship statistic gives you an overall view of the occupied and the vacant cabins and categories of a certain ship for certain times and routes.
 
 

Client and agency analyses
The client and the agency analyses show the sales of different clients, client groups, agencies and chains. Sales are splitted into product types. Therefore you have well-founded figures for negotiations with travel agency chains.
 
 

Tour operator accountancy
Particualarly for tour operators an electronic data processing system can reduce the work load in the field of accountancy considerably. DaVinci´s accountancy is specially designed for the requirements of tour operators and provides all functions required for a professional financial accountancy. Thanks to the combination of the booking administration and the accountancy double inputs are no longer necessary. All financial information is only entered once. The settlement of client, agency and service supplier accounts is processed in a clear way. Thus you always have an overall view of your company´s financial position. Because of the great variety of statistic characteristics in the data base you do not have to draw up statistics in booking accouts. Therefore the work load lessons and the management of accounts becomes easier.
 
 

Booking – batch and conversational processing
All entry formulas which are not related to travel booking are entered in a special input mask. This refers for example to petrol invoices, personnel costs, expenses for office space and miscellaneous revenue and the like. You book in batches which you can change at any time. Bookings are finally transferred to the accountancy only when you decide to do so. If you split the booking you can quickly devide the entry formulas between different tax accounts and/or cost centers already in a first entry. Various aids such as the input of the closing balance when booking bank accounts render incorrect entries almost impossible.
 
 

Dunning system integrated into the accountancy
A three-step dunning system controls all amounts due. For each step you can freely define due dates, dunning charges and texts. Special agencies and clients who should not receive dunnings are excluded from the automatic dunning system by means of the open item list. An electronic banking module helps you to manage and collect your receivables more easily and more efficiently because manual actions become unnecessary.
 
 

Booking journal, account forms and lists of current account balances
All bookings are entered in a booking journal. In order to make your daily work as easy as possible DaVinci has an additional booking journal which is related to bookings. This makes the follow-up of bookings very easy. DaVinci generates account forms independantly. When an account form is issued, the opening balances, amounts carried forward, current balances and updatings are taken into consideration. The list of curent account balances shows the balance of each account. Any amounts carried forward are considered and shown separately. The invoice journal lists all printed invoices, commission and other credit entries.
 
 

Noticeable open item management
DaVinci´s open item management offers multifarious possibilities. When you book in an open item the software shows all bookings entered in this open item. When you balance open items you can balance several open items at once with only one entry formula. Partial payments are also taken into consideration. There are various possibilities of limiting the presentation of the open items so that you always have a quick overall view of your receivables and payables.
 
 

Chart of accounts (e.g. DATEV) – predefined or freely defined
Various charts of accounts are supplied. You can set up or change additional accounts. DaVinci keeps accounts and administers collective accounts and accounts brought forward for clients and service suppliers. You can allocate individual accounts to cost centers and it is also possible to enter any cost center and to draw up your own balance as well as models for the profit and loss account and the managerial analysis.
 
 

Interface to SAP, DATEV and other systems
DaVinci can be connected to other system because of various backoffice interfaces for the accountancy. All booking or accountancy information is transferred via this interface so that you can send your data to your tax consultant via DATEV. When you use the SAP connection your SAP system becomes your backoffice (in the commercial field) and DaVinci is reserved for touristic requirements. DaVinci already has 30 interfaces to other systems and new ones are added constantly.
 
 

Interface to reservation systems
DaVinci connects worlds. It is possible to transfer data from almost all reservation system to DaVinci. There are no double entries and input errors. You can allocate these sevices (for example individual connection or feeder flights) to existing DaVinci bookings. You can take over touristic bookings and flight, hotel and car rental data. At present we support:

• Start
• Amadeus
• Galileo
• Sabre
• Worldspan
• Travi
• Ibias
• Viewdata
• Merlin

Cost centers
In DaVinci you can allocate cost centers to the journeys and the services. There are various possible analyses such as for example a detailed presentation of a cost center with all its bookings or an accumulated analysis of a cost center. Thus you can have a precise follow-up calculation of a journey and calculate its profitability. Cost centers can, however, also be used as department or branch cost centers. Such cost centers are specified in the booking.
 
 

Lists and analyses - transparent accountancy
Due to extensive lists and analyses the accountancy is transparent. Managerial analyses, a profit and loss accout and a preliminary balance sheet give you permanent control of your costs. DaVinci offers you various tools such as the list of presented checks, the advance value-added tax return and the account reconciliation list. Moreover the financial status enables you to compare the expected receivables and the expected payables so that you have an overall view of your liquidity and the future cash flow.
 
 

Separate data bases
DaVinci supports the application of separate data bases. Thus contract, purchase and allotment data can be entered centrally and divided between various other DaVinci systems. Purchase data is for example entered in group headquarters and divided among the different branches according to a preset system. The management information system (MIS) returns analyses to the headquarters so that the booking status, lists and analyses can be generated there either separately or collectively. Special modules enable you to use an existing host system in your headquarters in order to enter purchase data and to divide it among the different operators.
 
 

Ticket data base and and GNP balance
All ticket data from the CRS system are stored for the relevant bookings. In addition it is possible to enter more documents which can be set up according to your requirements, such as ACMs. The ticket data base can be checked with GNP data by means of a data medium. Corresponding reconciliation and error lists enable you to check the GNP account quickly. After the reconciliation the amounts are transferred to the accountancy automatically.
 
 

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